Monte Carlo - Redesign data lineage experience
Role
Product design and research
Company
Monte Carlo
Timeline
Apr 2024 - Sept 2024
Problem
Monte Carlo provides data observability through a combination of out of the box and custom rules on various different data quality dimensions such as accuracy, validity, timeliness, consistency. We wanted to improve our troubleshooting and investigation offerings and improve time to resolution for incidents.
Solution
Lineage is a core feature through which users not only navigate their data stack, but also troubleshoot issues along the pipeline. Our existing lineage had many technical and usability problems that users frequently complained about.
Case study and design walkthrough
Lineage is one of the most used features in our product. New users find it as a great way to start exploring the product because it gives them a good overview of their data architecture visually. Seasoned users rely on lineage trace upstream causes and downstream impact. Our existing lineage really frustrated users resulting in poor retention and tons of support tickets.
Existing lineage
Redesigned lineage
